FAQs
Helping You Plan the Perfect Stay
Welcome to the BLP Ag Family
We manage four distinct properties in Swan Hill, giving us the unique ability to tailor your stay to your exact needs. We pride ourselves on never having to say "no" to an enquiry.
Whether you’re looking for a luxury upgrade, a large group booking, or an extended stay, we have a variety of options across our network.
If this property is full, let us find you a room at one of our other local sites. Next time you’re planning a trip, just ask what the BLP Accommodation Group can do for you!
Reception Hours
Our reception team is on-site and ready to assist you during the following hours:
- Weekdays: 9:00 am – 6:00 pm
- Weekends: 9:00 am – 1:00 pm
Seamless Check In & Out Process
To offer you more flexibility, we operate a company-wide reception located at The Lady Augusta (375 Campbell Street). This means you can arrive and depart at your convenience without needing to see us in person.
Check In & Out Times
Check In is at 2pm and Check Out is at 10am
Key Collection
If arrive after hours, you will receive after-hours key collection details via text message to the mobile no. provided on your booking.
Our staff are available 24-hours by contacting (03) 5032 9677 or via the handset outside reception.
For emergencies outside of reception hours, please dial the number above & press 1 for the after-hours extension.

